Terms of service

Terms of Sale — Moby Dick Specialties

• Wholesale only. Ordering requires an approved wholesale account — apply with your Resale Tax Certificate (or EIN/state tax proof) via Register for an Account. We verify every application by hand and email you the moment your access is ready.
• $250 minimum order, counted after quantity discounts and before shipping ($75 minimum for showroom pickup). The same published wholesale prices for every approved customer — with quantity savings on many items.
• Per-piece pricing, sold in packs. Prices are per piece; items marked "Pkg. N" are sold in multiples of N, and "Min. N" items have a minimum quantity per order.
• Prices and availability are maintained daily and are subject to change without notice; the invoice reflects what shipped.
• Payment: no card is entered on the website. The card on file for your account is charged once, when your order ships (merchandise + actual freight, no handling fees). New accounts with no card on file: place your order and the office will call you for a card before it is filled. Checks are accepted only from accounts already on net-30 terms. Showroom pickup orders are paid at pickup.
• No sales tax is collected on wholesale orders to approved resellers (that is why we ask for your resale certificate).
• Damaged, missing or incorrect-item claims must be filed within 10 days of delivery — see our Returns & Claims policy and File a Claim. Credits apply to your next order; we do not refund to cards. Shipping is non-refundable.

Moby Dick Specialties · Fairhaven, MA · 508-994-5024 · orders@mobydickspecialties.com